 Contact us: LingPerfect Translations Tel: 1-888-808-8166 |
Frequently Asked Questions Why Should I Choose LingPerfect for My Translation Needs? Why Should I Choose LingPerfect for My Translation Needs?Quality -All of our professional translators are native speakers of the language that they are hired to translate. They are experts who are chosen for their linguistic skills and experience. Each document goes from a translator, to an editor, and finally to a proofreader to ensure the quality and cultural appropriateness of each piece. Competitive Rates - As a translation agency using advanced project management solutions, we are able to drive down costs and guarantee maximum efficiency of our translation and localization, at lower prices. This ensures that businesses both big and small have access to essential translation services to facilitate communication with international customers, employees, and business owners. Timing - We understand that time plays a crucial role in the translation process and, even though we put an emphasis on quality, we are also able to work within tight schedules. This is possible due to the number of language experts we have on hand, their expertise, and our commitment to helping our clients reach their goals.
How Will I Know That I Will Receive a Quality Translation From LingPerfect?We are dedicated to assuring the quality of our work, the satisfaction of our clients, and project management principles as described in our Quality Commitment. We also understand that nothing will convince you of our capabilities more than seeing a sample of our translations. That is why we offer a free sample translation to all potential new clients who need a translation of 3,000 words or more. Simply send us a small portion (about 150 words) of the text you need translated to get a peek at what our language experts can do for your written communication pieces. This way, you can see for yourself that we offer one-of-a-kind quality from true language experts. Sample translations are usually completed within 24 hours.
How Quickly Can Your Translators Work? What if I Need a Quick Turnaround?Our translators can typically complete a 2,500 word translation within 24 hours. We also have the resources to respond to urgent requests and can work with you to complete your project under a tight deadline.
What Languages Can You Translate My Documents Into?We strive to offer the most complete translation services available. We currently offer over 140 languages for our clients to choose from. You can view the complete list by visiting our 'Languages' section.
Can Your Linguists Translate Within Specialized Fields & Specific Industries?Our translators have a wide variety of specializations. We know that for some documents, a special knowledge of specific terms is required and we strive to find professional linguists who possess the education and experience necessary to complete these projects. To see a full list of the areas we specialize in, visit our 'Industries' section.
What Happens After My Document Has Been Translated? Who Checks the Product Before Delivery?We pride ourselves in being thorough and complete on all projects. To ensure the quality of our product, your project goes through a 3-step process: First, your project is assigned to a language expert who is in charge of translating your document.
Who Are Your Translators?Our network of translators is a constantly-growing, virtual community made up of dozens of translators, editors, proofreaders, and native language consultants from all over the world. Our philosophy is not simply to translate literally, but to transform the language so that cross-language meaning and tone are kept without compromising the message. This ensures that our collaborators demonstrate professionalism, versatility, availability and experience in different sectors, while supporting them with an efficient structure and checking the quality of the product at each stage.
How Will My Documents Be Delivered?In most cases we use e-mail to return documents. However, we can also use fax or courier, if requested.
How Do You Ensure the Confidentiality of My Materials?We understand the confidentiality and information security concerns of many businesses and companies, especially those within certain fields and industries. Upon your request, LingPerfect will sign a non-disclosure agreement (NDA) to provide legal guarantee with our promise. All documents are stored in a secure environment and no proprietary information is ever released to any person or entity that is not bound by our non-disclosure agreement. Upon completion of the project, the original documents are returned to you.
How Much Do You Charge for Your Services?Our prices vary and are calculated based on the language pair requested, how many languages are needed, the length and number of documents to be translated, the subject matter, and your timetable. Projects where specialized skills are required (such as medical documents or marketing materials) will be more costly than general projects. We do charge a minimum fee of $ 95 on all orders.
What Forms of Payments Do You Accept?We accept credit cards (VISA, MasterCard, Discover, and American Express) and US checks (using a secure online form) for small and medium projects and wire transfers for larger projects. |
